Contact Us

Thank you for visiting the City of Concord Internet site.

If you are a citizen wanting to file a claim or a service request, contact Concord's Customer Care Center during normal business hours:

7:30 a.m - 5:30 p.m Monday – Friday.
(800)735-8262 Telecommunications Display Device (TTD)

The Customer Care Center will direct the claim or service request to the appropriate department.

If you have any other comments, suggestions, or questions, please complete our Feedback Form below.

Feedback Form

Customer CARE Center

City Organizational Chart

Staff Leadership Team 




Mailing Address
P.O. Box 308
Concord, NC  28026-0308

City Hall
26 Union St., South
Concord, NC  28025

Alfred M. Brown Operations Center
850 Warren C. Coleman Blvd.
Concord, NC  28025