Aviation Supervisor Glenn Hatley completes Leadership Cabarrus Program.
The Leadership Cabarrus Class of 2012, which includes City coworkers Rita Ellison (Finance), Glenn Hatley (Aviation), and Lesley Reder (Finance), has produced a documentary honoring the impact of the textile industry in Cabarrus County. Stitched in Time includes stories told by former Cannon Mill employees and highlights the rich history of our region. The film will premiere at the Gem Theater on Thursday, May 17 at 7:00 p.m. Admission is free. More details at cabarruschamber.org
Leadership Cabarrus is a program put on annually by the Chamber of Commerce to educate business and community leaders about resources, issues, challenges and opportunities in the Cabarrus region. Classes are put on once a month on topics that includecounty history, law enforcement and the courts, economic development, local government, health and human services, education and workforce development, communications and the media, economics of professional sports, and quality of life.
Each leadership class also develops a class project that will have a lasting impact on the community. This years class developed this documentary.
The Aviation Department is a strong supporter of the Leadership Cabarrus program. In addition to this year's participant, Glenn Hatley, Aviation Director Richard Lewis, Aviation Manager Rob Walter, and Aviation Accounting Supervisor Pam Hartsell have completed the program.
Airport Service Worker Bradley Faggart stopped by the airport in early May and visited with some of his airport co-workers. Bradley is currently on military leave from the Aviation Department and will be deployed shortly with his National Guard unit to Kuwait for the next several months. We all will miss him while he is gone serving our country and look forward to his safe return.
Aviation Service Worker: Chris Jaeck
Aviation Director Richard Lewis Announces His Retirement
After twelve years with the
City of Concord, a thirty-two year public service career, and ten years guiding and directing the airport through a tremendous growth period, Dick Lewis will be retiring on May 31, 2012 as Aviation Director at Concord Regional Airport and starting a
new chapter in his life.
Over the past several weeks he has been recognized and thanked by several groups for his service to the City, Airport and to general aviation industry.
One such recognition he received was the prestigious Captain First Flight Award from the NCDOT- Aviation Division. This is only awarded to individuals who have made lasting impact to aviation in our state.
On May 31st from 3PM to 5 PM the Airport is hosting a retirement reception for all tenants, customers, co-workers, and others who have worked with Dick over the years. Please come join us for some refreshments, share some stories, offer congratulations and well wishes and show our appreciation for all he has invested into Concord Regional Airport.
JUSTIN MOON RECOGNIZED AS OUR MARCH 2012 CRA VIP
Congratulations to all our CRA VIP Aviation Above and Beyond Winners:
2010
October: Brandon Byerly
November: Chris Jaeck
December: Tracole Carr
2011
January: Tony Emerson
February: John Bridges
March: Tom Gantt
April: Steven Cates
May: Doug Howell
June: Christa Fox
July: Karen Miller
August: Jesus Alvarenga
September: Bill Sherrill
October: Ashley Patriarca
November: Valerie Speacht
December: Roger Griffin
2012
January: No winner this month
February: No winner this month
March: Justin Moon
April:
May: Tanya Staton
June:
Aviation Department Initiates
Coworker "Above and Beyond Recognition" Program
Beginning in September 2010, CRA coworkers are being asked to nominate fellow coworkers for going “Above and Beyond” in customer service. Actions like the following would qualify for going above and beyond:
Treating customers and co-workers special;
Treating customers and co-workers fairly and equally;
Treating all customers and co-workers with respect;
Showing concern and not giving up until a solution is found or a job is done;
Making a positive impression and taking pride in their job;
Handling situations in a timely manner;
Being positive, friendly and a good listener;
Essentially, observing a coworker providing the kind of service that goes beyond what you would expect would qualify for an "Above and Beyond" nomination.
Nomination forms will be located on the board across from the employee time clock. Employees will be asked to explain in a few sentences on the nomination form why they are nominating their fellow coworker. Nomination forms will them be placed in a sealed envelope and dropped in the Airport Administration mailbox.
Towards the end of the month, all nomination forms submitted during that month will be reviewied by the Concord Regional Airport Customer Service Design Team and a winner will be voted on. The nomination recieving the most votes will be the “Above and Beyond” monthly winner for the next month.
The winner will be announced in the last staff meeting of each month and will receive the “CRA VIP” parking spot for the following month as well as a gift card.
For Info on Job Openings, contact the City of Concord Human Resources Department at
(704) 920-JOBS (5627) or visit their page on this website.
Congratulations to Travis Eudy on his promotion to Senior Aviation Service Worker 1/9/2012. Travis will be leading our Line Team #4.
A big thank you to Airport Greeter Mike Ingram for his five years of service parking planes and delivering top notch friendly customer service to arriving and departing aircraft using the Concord Regional Airport. Although we will miss seeing Mike on a regular basis here at the airport, we wish him the best as he takes on a new volunteer role at his church.
