Pam Hartsell
We are looking forward to seeing you back at the airport soon.
Fun times at the Aviation Department Halloween Party !
Thanks to everyone who participated in this years Halloween Party. There were several very unique costumes.
The Winner this year was Christa (The Cat):
Runner up winners were:
Karen (Marilyn Monroe)
Tom (Grampa Jones from Hee Haw!)
Cody (Pirate)
Also, a big thank you to Aviation Director Richard Lewis, Asst. Aviation Director, Ray Farrington, and the Hampton Inn at exit 49 for providing the food and to Ascent Avition, Avis, and the Speakeasy Restaurant for the winners gifts.
Pictured (Tom as Grampa Jones)
Aviation Department Wins City's Fall 2011 Litter Sweep Competition!
In this year's City of Concord Fall 2011 Litter Sweep 275 coworkers worked together to remove 332 bags of litter from city streets. Once again the Aviation Department Team collected the most bags over all other City Departments. The winning team gets treated to lunch by the city manager.
Thank you and congratulations to the team including: Glenn, Ashley, Karen, Roger, Darrell, Bill, and Danny for your hard work and participation.
Bean Bake off has a winner!
Congratulations to Aviation Supervisor Glenn Hatley, winner of the Airport employee Best Bean Cookoff. Glenn's special BBQ Chili with venison impressed our guest judges over the other 5 entries. For winning the competition, Glenn was awarded the "Beans that will make you fly" trophy.
Thanks to everyone who cooked a dish, came out, enjoyed a hotdog or hamburger and sampled the contest entries.
Winner Glenn Hatley (With trophy), pictured here with our event judges.
VALERIE SPEACHT RECOGNIZED AS OUR NOVEMBER CRA VIP
Congratulations to all our CRA VIP Aviation Above and Beyond Winners:
2010
October: Brandon Byerly
November: Chris Jaeck
December: Tracole Carr
2011
January: Tony Emerson
February: John Bridges
March: Tom Gantt
April: Steven Cates
May: Doug Howell
June: Christa Fox
July: Karen Miller
August: Jesus Alvarenga
September: Bill Sherrill
October: Ashley Patriarca
November: Valerie Speacht
December: Roger Griffin
2012
January: TBD - Nominate a co-worker (see Karen)
Aviation Department Initiates
Coworker "Above and Beyond Recognition" Program
Beginning in September 2010, CRA coworkers are being asked to nominate fellow coworkers for going “Above and Beyond” in customer service. Actions like the following would qualify for going above and beyond:
Treating customers and co-workers special;
Treating customers and co-workers fairly and equally;
Treating all customers and co-workers with respect;
Showing concern and not giving up until a solution is found or a job is done;
Making a positive impression and taking pride in their job;
Handling situations in a timely manner;
Being positive, friendly and a good listener;
Essentially, observing a coworker providing the kind of service that goes beyond what you would expect would qualify for an "Above and Beyond" nomination.
Nomination forms will be located on the board across from the employee time clock. Employees will be asked to explain in a few sentences on the nomination form why they are nominating their fellow coworker. Nomination forms will them be placed in a sealed envelope and dropped in the Airport Administration mailbox.
Towards the end of the month, all nomination forms submitted during that month will be reviewied by the Concord Regional Airport Customer Service Design Team and a winner will be voted on. The nomination recieving the most votes will be the “Above and Beyond” monthly winner for the next month.
The winner will be announced in the last staff meeting of each month and will receive the “CRA VIP” parking spot for the following month as well as a gift card.
For Info on Job Openings, contact the City of Concord Human Resources Department at
(704) 920-JOBS (5627) or visit their page on this website.
