Accounts Payable

Accounts Payable is responsible for processing payments to
vendors for goods and services provided to the City.
 

Division Supervisor:
Kristin Roe (704) 920-5230

Vendor Information:

The Accounts Payable Staff is divided by the alphabetical listing
of the Vendor's name. Below is a breakdown of the alphabet and
corresponding Account Clerk.

 

Name of Vendor Begins:

Accounting Clerk Responsible

Phone Number

A - H

Jill Hodges

920-5226

I - T

Carrie Deal

920-5225

U - Z

Crystal Howell

920-5224

 

Frequently Asked Questions

Q. How often are payments processed?

A. On Friday of every week, with the exception of Thanksgiving and Christmas holiday weeks.

Q. Can I pick up my check?

A. No, City policy requires the checks to be mailed.

Q.  Is Electronic Funds Transfer (EFT) available to my bank account?

A.  Yes, call (704) 920-5217 to request an authorization form.  The form must be completed and returned with a voided check.  All requests will be verified with the vendor prior to processing an electronic payment.  See the Authorization form for more details. 

Q. When can I expect payment?

A. Invoices are paid according to the terms stated on vendor invoice.  If terms are not stated on the invoice, we assume terms of net 30 days.

Q. What is the turnaround time to receive a check?

A. The invoices along with the approval from the department must be received by Accounts Payable by 5:00 PM on Monday to be considered for payment on Friday of that week.