Accounts Payable is responsible for processing payments to
vendors for goods and services provided to the City.
Jessica Jones (704) 920-5222
The Accounts Payable Staff is divided by the alphabetical listing
of the Vendor's name. Below is a breakdown of the alphabet and
corresponding Account Clerk.
Frequently Asked Questions
Q. How often are checks processed?
A. On Friday of every week.
Q. Can I pick up my check?
A. No, City policy requires the checks to be mailed.
Q. Is Electronic Funds Transfer (EFT) available to my bank account?
A. Yes, you may complete the Authorization for Electronic Funds Transfer form and send it Accounts Payable by fax at (704) 788-9375, email to the Accounts Payable staff listed above or regular mail at the address listed on the form. See the Authorization form for more details.
Q. When can I expect payment?
A. Invoices are paid according to the terms stated on vendor invoice. If terms are not stated on the invoice, we assume terms of net 30 days.
Q. What is the turnaround time to receive a check?
A. The invoices along with the approval from the department must be received by Accounts Payable by 5:00 PM on Monday to receive a check on Friday of that week. Electronic Funds Transfer is typically available on Fridays as well.