How to Read Your Water Meter



Your water meter is a highly accurate and dependable water-measuring device.  Like reading the odometer on your car, you can also read your water meter by recording all numbers form left to right including any zeroes to the right of the movable numbers.  The sweep hand on the meter makes one complete revolution for every seven and one half (7 1/2) gallons of water used. 

Checking for Leaks:

Make sure no water is running in your house, then go outside and open up your meter box.  While viewing the glass dial on your water meter you can observe a small red triangle. If it is moving slowly, this can be an indicator of a leak somewhere in your system.

Meter maintenance:

The City of Concord has a meter program that requires your meter to be checked periodically to be sure that you are receiving the best and most accurate services possible.  Meters that are in need of repair will under-register rather than over register.  The meter is driven by the water consumption; there is nothing mechanical inside the device.  If you feel strongly that your meter is your problem area you can request a meter testing.  The charge for the test is $50.00, if the meter fails and proves to be dysfunctional you will not be charged the fee.  If the meter passes the test, the fee will then be added to your account. 

Conversion reading:

The City of Concord's water meters are in 100 cubic foot readings. Therefore to determine your usage, you may choose to convert this method to gallons.  Use your last months usage and subtract your reading for this month, this is your monthly water usage.  Use the usage amount and multiply by 750 (the amount of water in 100 cubic feet).  This will give you the amount in gallons. 


Mr. John Doe

Subtract the June usage from July usage. This comes to a total of 28 (Hundred Cubic Feet.)

                    July usage     00200
                    June usage - 00172    

Multiply the 28 (Hundred Cubic Feet) by 750 (the amount of water in 100 Cubic Feet.) This equals 21,000 gallons of usage for July.

                           28 (Hundred Cubic Feet)
                   X    750 gal./cubic foot
                    21,000 gal usage for July 

To calculate the dollar amount for your bill, please check the Approved Fees & Charges page for the latest fees.


Your water meter is owned and maintained by the City of Concord and is a highly accurate and dependable water measuring device. 

For questions or concerns on your water meter, please feel free to contact:

Richard Shue, Water Meter Service Supervisor
or (704) 920-5349  

City of Concord
Water Resources Department
850 Highway 601 South
PO Box 308
Concord, NC 28026 (704) 920-5337

Water Conservation Information