Protection of Customer Data and Information

The City of Concord follows industry standards around data privacy. As we transition to advanced metering, we continue to comply with all Federal requirements and standards.

Safety of Advanced Metering Technology

Advanced metering technology uses low amounts of radio frequency (RF) to help enable its wireless communications. The City of Concord complies with Federal and International health organizations' guidelines for safety standards.

The Food and Drug Administration (FDA), Federal Communications Commission (FCC) and World Health Organization (WHO) have all verified the safety and security of RF technology used in advanced meters.

For additional information, please visit the below links:

If you have any concerns around the advanced technology, please contact our Metering Supervisor, Chris Greene, at greenec@concordnc.gov.