City Phone Numbers

Fire, Police, Medical Emergencies ..................................911

Customer Care Center .................................... 704-920-5555

Call the Customer Care Center for service requests and inquiries about any of the following:

  • Electric Outages/Services
  • Water/Sewer Emergencies
  • Dead Animal Pick-up
  • Drinking Water Inquiries
  • Garbage/Bulk Pick-up/Recycling
  • Utility Bills
  • Street/Traffic Light Issues
  • Right-of-Way Issues
  • Storm Water/Storm Drain/Flooding Problems
  • Yard Waste/Leaf Collection
  • Building Material Disposal
  • Bulk Metal Collection
  • Old Tire Collection
  • Vacant Lot Cleaning/Mowing
  • You can also fax our Customer Care team at
    704-920-6953

The primary phone numbers for the various City departments are:

Contact EntityPhone Number
Main Switchboard704-920-5200
Buildings and Grounds704-920-5380
City Clerk704-920-5205
City Manager704-920-5215
Communications704-920-5580
Concord Regional Airport704-920-5900
Electric Systems704-920-5320
Engineering704-920-5425
Finance704-920-5220
Fire Department Administration704-920-5516
Fleet Services704-920-5430
Housing704-920-6100
Human Resources 704-920-5100
Meter Reading 704-920-5219
Parks and Recreation704-920-5600
Planning/Neighborhood Development704-920-5152
Police (non-emergency)704-920-5000
Public Affairs704-920-5210
Purchasing704-920-5440
Rider Transit 704-920-7433
Risk Management704-920-5111
Rocky River Golf Club704-455-1200
Solid Waste704-920-5361
Tax Collector704-920-5216
TTY/North Carolina Relay711
Transportation704-920-5362
Water Resources704-920-5337
Zoning/Permits704-920-5152