Did you know?
Did you know you find out the latest information from the City of Concord at On this page, you can track power outages, urgent messages, and other important information related to Hurricane Florence or other critical situations.

Highlights of the September 13 City Council Meeting
Highlights will not be published in this CityLink Newsletter in lieu of Hurricane Florence coverage. Please visit to see the Council Agenda in its entirety or contact the City Clerk's office at 704-920-5215 if you have questions about the September 13 City Council meeting.

Special update: City of Concord is prepared for Hurricane Florence
As Hurricane Florence approaches, the City of Concord continues to plan for several days of heavy rain and wind this weekend that could lead to associated hazards like flooding, downed trees, and power outages. Several closures have been announced for Concord Parks and Recreation facilities as follows:

  • All Parks, Shelters, and Greenways closed now, anticipated reopening Monday, September 17
  • All Recreation and Activity Centers closing at 5 p.m. today, anticipated reopening, Mon. Sept. 17
  • Lake Fisher Boat Rental closed now, anticipated reopening Wednesday September 19
  • All City operated cemeteries are closed, anticipated reopening Monday, September 17
  • Rocky River Golf Club is closed until further notice.

Perspectives from Mayor Bill Dusch and City Manager Lloyd Payne
Mayor Bill Dusch and City Manager Lloyd Payne have been coordinating at an even higher level than normal this week as the City’s more than 1,000 coworkers prepare for the organization’s response to Hurricane Florence’s arrival, and offer the following perspectives:

"This storm is going to affect North and South Carolina in monumental proportions," said Concord Mayor Bill Dusch. "We know there will be some level of impact here in our community, and we are thankful that all departments of the City as well as our partners at Cabarrus County, the City of Kannapolis, and other agencies have been working for several days to prepare for this event. The City Council and I appreciate the professionalism and dedication of the City Manager and his team and know our community is in good hands."

“City staff have been meeting and preparing for Hurricane Florence since Monday,” said City Manager Lloyd Payne. “However, the reality is this week’s preparation has focused on executing planning and training that has been developed over years. Some of the people leading our efforts have been protecting this community for decades. We have dedicated crews who have helped other communities in the United States time and time again when they were in need. Rest assured, Team Concord is ready and will respond to whatever the storm may bring our way. We know the key will be high levels of communication and coordination, together with our partners in other government agencies, the business community, and the citizens and customers of Concord.”

Critical messages for the public:

  • Call 911 if you are experiencing a life-threatening emergency.
  • Stay home unless travel is imperative as Florence impacts North Carolina. Conditions will worsen as rivers and creeks rise, which will worsen after the rain is gone. Barricades and road closed signs are there to keep you and responders safe. Turn Around, Don't Drown.
  • Concord Electric Systems urges extreme caution around downed lines you may encounter. It is not always easy to tell whether a line is for power or telecommunications, or if the lines are energized. If you see a line, stay away and call 704-920-5555.
  • Concord Electric customers should call 704-920-5555 to report an outage through the interactive voice response system (IVR). Please be patient if the system is temporarily overloaded.
  • If you have changed your phone number since establishing utility service, call 704-920-5555 to update the phone number associated with your utility account in advance of an outage so the system can correctly pair your phone number with your location.
  • Duke Energy customers should visit
  • For safety, crews are unable to begin restoring power until sustained winds are below 30 MPH.
  • Click here for additional critical messages.
  • Monitor local media and government resources for official news and information. The City of Concord keeps the public informed through postings on, social media accounts (Facebook, Twitter, Nextdoor), and through the BlackBoard Connect notification service.
  • Visit ( en español),, or download the ReadyNC mobile app to learn more about how to be better prepared and how to protect your family and pets during emergencies.

Prior updates
City of Concord Hurricane Florence update Wednesday 9/12
Concord encourages practical preparation in advance of Florence

Cabarrus County provides information on fair, shelters, and other County services
In advance of Hurricane Florence's arrival, the Cabarrus County Fair suspended operations early. Cabarrus County has set up a comprehensive Florence Resource page at Please refer to this website for information on emergency sheltering and other services under county responsibility (no shelters are currently open or planned to be open unless a situation warrants).

Parks and Recreation highlights
Please see the Fall 2018 issue of Leisure Times for a full list of programs offered by the Parks and Recreation Department.

New David W. Phillips Activity Center now open for the community
On Tuesday, September 11, the City of Concord celebrated the opening of a new activity center located at 946 Burrage Road NE in the Beverly Hills neighborhood, which has been named in honor of former City Council Member Dave Phillips. Managed by the programs staff of the Parks and Recreation Department, the David W. Phillips Activity Center will host a variety of interactive recreational opportunities for youth and adults. Classes and activities will include arts and crafts, cooking, fitness, nature, and more. Find out more and see event photos at

City of Concord upcoming meetings
Unless otherwise noted, location is the Council Chamber of City Hall, 35 Cabarrus Avenue W.

18 at 6:00 p.m. Planning and Zoning Commission

9 at 4:00 p.m. City Council work session
10 at 6:30 p.m.
Historic Preservation Commission
11 at 6:00 p.m.
City Council regular session

Stay Connected!
Visit the City's website for the latest information and updates at Check out our page on Facebook and our other interactive features!

Have you experienced great service from Team Concord?
If you have had an experience from our team that left an impact, we hope you'll let us know so we can recognize that coworker with a "High 5 for Excellent Service." You can get started by visiting or call 704-920-6400 to submit your acknowledgement over the phone.

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