CityLink

Entries for December 2018

28

Happy New Year!

The CityLink Newsletter is not being published this week due to the Christmas and New Year’s Day Holiday. As a reminder, City of Concord offices will be closed on Tuesday, January 1 in observance of New Year's Day. For information on residential solid waste collection and other services during the week of December 31, visit concordnc.gov.  Have a very happy and safe new year!


City of Concord upcoming meetings
Unless otherwise noted, location is the Council Chamber of City Hall, 35 Cabarrus Avenue W.

January
8 at 4:00 p.m. City Council work session
9 at 6:30 p.m.
Historic Preservation Commission
10 at 6:00 p.m.
City Council regular session
15 at 6:00 p.m.
Planning and Zoning Commission

Stay Connected!
Visit the City's website for the latest information and updates at concordnc.gov. Check out our page on Facebook and our other interactive features!

Have you experienced great service from Team Concord?
If you have had an experience from our team that left an impact, we hope you'll let us know so we can recognize that coworker with a "High 5 for Excellent Service." You can get started by visiting concordnc.gov/High5 or call 704-920-6400 to submit your acknowledgement over the phone.

21

Did you know?
Did you know you can check out the Winter 2019 City Circular digital edition, where you can read all the articles from the recently mailed issue on your screen of choice? Looking for something from a recent issue? It’s in the digital archives – every story, every photo, and every page. You can also get ready for spring (warm weather is just a few months away!) in the Spring 2019 Leisure Times digital edition.

Christmas and New Year holiday schedule - wishing you a wonderful start to 2019
City offices will be closed Monday, December 24 through Wednesday, December 26 in observance of Christmas, and Tuesday, January 1 in observance of New Year's Day. Customers in the Monday collection area will have normal garbage, recycling, and bulky waste collection the week of December 24. However, customers in the Tuesday through Friday areas will operate on a one-day delay the week of December 24. All garbage, recycling, and bulky waste routes will operate on a normal schedule the week of December 31. During the weeks of December 24 and December 31, extra recyclables may be placed in clear plastic bags beside your black cart for collection. Remember, paper gift wrap and gift bags (without foil or plastic coatings) and gift boxes are recyclable items. For additional information, please visit concordnc.gov. We wish you and your family a safe and happy holiday season, have a Merry Christmas and Happy New Year!

No yard waste collection week of December 24, resumes December 31
There will be no yard waste collection the week of December 24. Yard waste collection will operate on a normal schedule the week of December 31. Live Christmas trees may be placed curbside (with stand, lights, and ornaments removed) with your regular yard waste.

No loose leaf collection is scheduled the week of December 24. Loose leaf collection will resume December 31 with the Thursday area's second cycle. The third and final cycle will begin in the Wednesday area on January 7 and continue through February 8. Learn more and get a customized schedule at concordnc.gov.

Update on garbage collection – landfill delays
For several weeks, we have received reports from Waste Pro of major delays at the landfill, with trucks lined up for hours waiting to access the area currently being filled. Republic Services, who operates the landfill, offers the following information:

"The lynchpin cause for delays on site is weather; i.e., excessive rain far exceeding historical averages and the resulting effect on the working face is an exceedingly muddy condition that causes (i) need for slowed down (safer) processing and (ii) unavoidable struck/obstructing trucks (estimating every 4th or 5th unloading truck getting stuck and needing a tow).

Secondarily, and particular to last week’s weather effect, there was a day delay for the City of Charlotte collection operations due to winter storms on 12/9-12/11. This caused the City [of Charlotte] to generate 2.5x its normal truck traffic through the LF from 12/11-12/15 (i.e., 150 City trucks running through the LF vs. 60 in the normal course, daily)."

We anticipate continued rain and muddy conditions at the landfill may cause additional delays over the coming weeks. All customers should leave carts at the curb until they are collected. Find out more at facebook.com/concordnc.

Rider Transit collects nearly 1,800 pounds of food through Stuff the Bus
Thank you, Concord and Kannapolis! Together with Rider Transit, the Stuff the Bus food drive benefitting the Cooperative Christian Ministry Crisis Center Food Pantry brought in 1,799 pounds of food. Several Stuff the Bus event days and a month-long collection station at the Rider Transit Center were organized by Transit staff. Visit the Rider Transit Facebook Page for more information, and look for Stuff the Bus to return next year! 

Residents encouraged to join the 2019 Public Safety Academy 
Applications are now available for the City of Concord’s 15th Citizen Public Safety Academy. The course will allow citizens to learn about the functions of Concord’s public safety departments, meet staff, and help evaluate services. The ten-week academy will begin January 29 and consecutive classes will be held each Tuesday from 6:30 to 8:30 p.m. Find out more and download an application by January 22 at concordnc.gov.

City of Concord upcoming meetings
Unless otherwise noted, location is the Council Chamber of City Hall, 35 Cabarrus Avenue W.

January
8 at 4:00 p.m. City Council work session
9 at 6:30 p.m.
Historic Preservation Commission
10 at 6:00 p.m.
City Council regular session
15 at 6:00 p.m.
Planning and Zoning Commission

Stay Connected!
Visit the City's website for the latest information and updates at concordnc.gov. Check out our page on Facebook and our other interactive features!

Have you experienced great service from Team Concord?
If you have had an experience from our team that left an impact, we hope you'll let us know so we can recognize that coworker with a "High 5 for Excellent Service." You can get started by visiting concordnc.gov/High5 or call 704-920-6400 to submit your acknowledgement over the phone.

14

Did you know?
Did you know Santa dropped some candy canes in Dorton Park and we need help finding all of them? Find out more about the Flashlight Candy Cane Hunt planned for December 18 in the Leisure Times or the Concord Parks and Rec Facebook Page.

Highlights of the December 13 City Council Meeting
Please visit concordnc.gov to see the Council Agenda in its entirety.

Established the time and place for Council’s regular meetings and work sessions in 2019: which will continue the pattern of meeting in City Hall on the second Thursday of each month at 6:00 p.m., including a work session the preceding Tuesday at 4:00 p.m.

Elected Council Member Sam Leder as Mayor Pro-Tem for the next year.

Presented retirement plaques to: Sam Gill, 25 years of service – Solid Waste Services; and Darell Gazeley, 28 years of service – Water Resources.

Presented the World Fuel Air Elite second place North America Diamond Location award to Concord-Padgett Regional Airport.

Presented a proclamation of December 13, 2018 as CSM Payne Day in honor of City Manager Lloyd Payne's recent retirement from the North Carolina National Guard and the National Guard's 382nd birthday.

Conducted a public hearing and adopted a zoning map amendment for the southwest quadrant of the Davidson Hwy/Odell School Rd. intersection.

Conducted a public hearing and adopted an ordinance designating Cabarrus Savings Bank (51-57 Union St, S) as a local historic landmark.

Conducted a public hearing and adopted a resolution amending the City Council Districts to better balance population distribution between districts.   

Awarded a bid to C & S Construction in the amount of $155,550 to construct a new home at 445 Cabarrus Avenue West.

Recognized the Brookvue Homeowners Association into the City's Partnership for Stronger Neighborhoods program.

Authorized the City Manager to negotiate and execute a construction contract with Performance Managed Construction Inc. for the construction of the NE Subset Sidewalk project (contingent upon approval from NCDOT) and adopted a capital project amendment.

Appointed Council Members King and McKenzie (alternate) to the Transportation Advisory Committee (TAC) and staff members Phillip Graham and LeDerick Blackburn (alternate) to the Technical Coordinating Committee (TCC) of the Cabarrus-Rowan Metropolitan Planning Organization (CRMPO).

Last weekend's winter weather still affecting solid waste collection
While most City services returned to normal earlier this week, solid waste services is still working to catch up from the snow and ice that arrived in North Carolina last weekend. Garbage, recycling, and bulky waste collection generally ran on a one-day delay this week. Delays at the landfill have caused garbage trucks to have longer turnaround times and some areas are running an additional (second) day behind on collection. Waste Pro will work to complete all routes for this week as soon as possible and customers are asked to leave unemptied carts at the curb until collected. Yard waste collection (including loose leaf collection in the Monday area) was also delayed and crews will collect anything not picked up this week at the first of next week. If you have questions, please call 704-920-5555.

Loose leaf collection in Concord continues next week in the FRIDAY (and MONDAY) area(s)
Solid Waste’s annual loose leaf collection season continues next week. This popular program provides each Concord resident three opportunities to have un-bagged leaves collected curbside, through February 8. Bagged leaves are collected year-round on a weekly basis, on the normal garbage collection day. Customers on the FRIDAY garbage collection routes must have leaves at the curb by 6 a.m. on Monday, December 17 for crews to collect them during the second collection cycle. Additionally, as noted above, some customers in the Monday area who did not receive service this week will have their loose leaves collected next week as well. Learn more and get a customized schedule at concordnc.gov.

Customer alert: Scammers targeting City of Concord utility customers
The City of Concord is once again alerting its residents, businesses, and other customers to be vigilant against scams targeting utility customers. While utility scams are not new or unique to Concord, the tactics these criminals use frequently change and become increasingly sophisticated over time.

Common scam tactics

  • Power disconnection threats: Customers may receive threats to turn off electric service – usually in less than an hour – if a large payment is not made.
  • Immediate payment requests: Customers are asked to quickly purchase a prepaid debit card and provide the card information, which grants the scammer instant access to personal funds. Some scammers may also request a money wire.
  • Calls that appear to be from your utility: Scammers may rig caller ID to make it look like the call is from a service provider.

The latest variation is that scammers are posing as City of Concord and Duke Energy employees, claiming that you are behind on your bills. They'll tell you that you have until the end of the day to make a payment, or risk having your power shut off. In order to pay, you'll need to dial an 800-number. When you call, an automated message will play, saying that you have reached your utility provider. It's then followed by a customer service menu, similar to what you'd hear if you called the actual number. When you follow the prompts, you'll directed to a scammer who will try to convince you they legitimately have your account information and solicit payment.

The City of Concord is telling its customers that this is a scam. Never give out your credit card information over the phone, unless you are confident that you have called your utility company on your own accord using the number printed on your bill. For City of Concord utility customers, this number is 704-920-5555.

If you've fallen victim to this scam or have received a similar call, please contact your utility company (for City of Concord, 704-920-5555) and local law enforcement (for Concord Police, 704-920-5000). We also encourage you to visit concordnc.gov for more tips and information.

City of Concord upcoming meetings
Unless otherwise noted, location is the Council Chamber of City Hall, 35 Cabarrus Avenue W.

December
18 at 6:00 p.m. Planning and Zoning Commission

January
8 at 4:00 p.m. City Council work session
9 at 6:30 p.m.
Historic Preservation Commission
10 at 6:00 p.m.
City Council regular session

Stay Connected!
Visit the City's website for the latest information and updates at concordnc.gov. Check out our page on Facebook and our other interactive features!

Have you experienced great service from Team Concord?
If you have had an experience from our team that left an impact, we hope you'll let us know so we can recognize that coworker with a "High 5 for Excellent Service." You can get started by visiting concordnc.gov/High5 or call 704-920-6400 to submit your acknowledgement over the phone.

07

Did you know?
Did you know Concord's Emergency Management Coordinator has prepared as special "behind the scenes" winter weather preparation message for our community? See it now on the Public Safety Facebook Page or the Concord NC YouTube Channel.

Concord in the headlines
Help your neighbors through a tax-deductible donation

December 7 Winter Weather Update
A winter storm warning has been issued for Cabarrus County from 7pm Saturday until noon on Monday. While the forecast continues to change and snow accumulation predictions remain challenging to pin down, it is very likely that our event will start with rain or a wintry mix. Therefore City crews have not applied salt brine to roadways as it would be washed away and a waste of resources. It appears that ice accumulation is a threat for our area and crews are on call in case roads become hazardous due to ice. Initially, crews will only respond to designated Bare Pavement Routes and will not respond to calls into neighborhoods for ice conditions. Our key message now is to prepare for potential hazardous roads and power outages, remain off roads if at all possible, and monitor local weather forecasts. We will continue to post updates at concordnc.gov and on our social media accounts.

Loose leaf collection in Concord continues next week in the MONDAY area
Solid Waste’s annual loose leaf collection season continues next week. This popular program provides each Concord resident three opportunities to have un-bagged leaves collected curbside, through February 8. Bagged leaves are collected year-round on a weekly basis, on the normal garbage collection day. Customers on the MONDAY garbage collection routes must have leaves at the curb by 6 a.m. on Monday, December 10 for crews to collect them during the second collection cycle. Learn more and get a customized schedule at concordnc.gov.

Cabarrus County DHS offers powerful tools for caregivers
"Powerful Tools for Caregivers" is an educational component of the Cabarrus County DHS Family Caregiver Support Program. During the free, six-week course, attendees learn ways to reduce personal stress, change negative self-talk, communicate effectively in challenging situations and manage their emotions. Registration for the winter session will begin soon. Find out more on CabCoTV or call 704-920-1400 for more information.

Final stretch underway for Stuff the Bus
STUFF THE BUS is a partnership of Rider Transit and Cooperative Christian Ministry to feed hungry families during Thanksgiving, Christmas, and the entire holiday season. Donations of non-perishable food items will stock the Crisis Center Food Pantry. Make a difference at one of our special events with a donation bus on site, or bring your donation to Rider Transit Center located at 45 Transit Court NW (former address 3600 South Ridge Ave) weekdays through December 14, 8:00 a.m.-7:00 p.m. This weekend, find our donation bus at the Sam's Club tomorrow, December 8 from 10:00 until 4:00. Visit facebook.com/ridertransit for more information.

City of Concord upcoming meetings
Unless otherwise noted, location is the Council Chamber of City Hall, 35 Cabarrus Avenue W.

December
11 at 4:00 p.m. City Council work session
12 at 6:30 p.m.
Historic Preservation Commission
13 at 6:00 p.m.
City Council regular session
18 at 6:00 p.m.
Planning and Zoning Commission

Stay Connected!
Visit the City's website for the latest information and updates at concordnc.gov. Check out our page on Facebook and our other interactive features!

Have you experienced great service from Team Concord?
If you have had an experience from our team that left an impact, we hope you'll let us know so we can recognize that coworker with a "High 5 for Excellent Service." You can get started by visiting concordnc.gov/High5 or call 704-920-6400 to submit your acknowledgement over the phone.