City Hall Blog (archived)

Help us help you: scheduling bulky waste collection

 At no additional charge, the City of Concord offers residents curbside collection of accepted bulky items, old appliancesscrap metalused tires, and e-waste. Although the City of Concord has encouraged residents to schedule the collection of these items for some time, scheduling became mandatory in 2011. Items left on curb and not scheduled for pick up could lead to code enforcement penalties for property owners.

To provide better and more efficient service, the City of Concord collects bulky and electronic waste on customers' regularly scheduled garbage days. The City asks that all customers call in to schedule bulky and electronic waste collection a minimum of two business days before their regularly scheduled garbage collection.

Here are some key points to remember:

  • Bulky waste collections will be scheduled for your regular garbage collection day.
  • All bulky waste must be scheduled in advance. Please call 704-920-5555 at least two business days in advance of your regular collection day so our representative may assist you.
  • Scheduling assures bulky waste is collected promptly and helps to keep your neighborhood clean.
  • Advanced scheduling helps keep taxes low, and reduces vehicle emissions and the number of trucks driving through your neighborhood each week.
  • Collection day scheduling of bulky waste is the City’s response to customer feedback and will improve convenience by:
    • reducing confusion about which day bulky waste will be collected;
    • reducing the number of days bulky waste remains curbside waiting on collection; and
    • allowing compliance in neighborhoods with restrictions on how long materials may remain at the curb for collection.
  • Please observe bulky waste guidelines regarding volume limits and preparation requirements included in the Solid Waste Resource Guide. You can request a copy by calling our Customer Care Center at 704-920-5555, or click here to download a copy.
UNACCEPTABLE ITEMS INCLUDE:  Gas and propane tanks, asbestos insulation, dirt, concrete, bricks and rock, dirt, stumps, any yard waste generated by commercial tree services, arborists or foresters and loose broken glass cannot be collected. Residents are responsible for larger quantities.
For more information, please call our Customer CARE Center at 704-920-5555 or visit
Below: A Waste Pro employee operates a knuckleboom to pick up an appliance.